Protect Yourself From Scams

Recognize and Report Scams

Scammers use different tactics to get victims to fall for their schemes. In some cases, they can be friendly, sympathetic and seem willing to help. In others, they use fear tactics to persuade a victim. Learn about the different scam tactics, and what to do if you suspect suspicious behavior.

Scams - Common Red Flags

Unexpected Contact

Scams start with someone you don’t know.

Scams often use fake emails, text messages, voice calls, letters or someone who shows up at your front door unexpectedly.

Urgency

You’re asked to take immediate action.

If you are pressured to send money quickly (like limited time offers) or threatened with law enforcement action, something is likely off.

Unusual Payment

Don’t agree to complicated payment methods.

Examples include purchasing a gift card and giving the code or depositing a check and returning overpayment.

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Avoid Scams & Safeguard Your Finances

When in doubt, hang up the phone and call us at the number listed on the back of your debit or credit card.

Fraudsters will try to spoof the number calling you to appear as if it is coming from Lookout Credit Union.
If it sounds too good to be true, it probably is.

Be wary of "get rich quick" or "easy money" schemes, especially if unsolicited.
Verify SMS text or email origins.

Scammers may target you with text messages to gain sensitive information. Verify the SMS texts or emails are coming from the usual Lookout Credit Union (Contact Us Email Domain).
Resist the pressure to act immediately.

While high-pressure sales tactics are also used by some legitimate businesses, it typically isn't a good idea to make important financial decisions quickly. Take your time. Where your finances are concerned, you should have space to make the best decision for you and talk it over with those you trust.
Use extreme caution when dealing with anyone you’ve met online.

Scammers use dating websites, social media and many other sites to reach potential targets. They can quickly feel like a friend or even a romantic partner, but that is part of the con for you to trust them.
Make sure your transactions are traceable and secure.

Do not pay by wire transfer, prepaid money card, gift card or any other non-traditional payment method. Say no to cash-only deals, high pressure sales tactics, high upfront payments, overpayments or handshake deals without a contract. Read all of the small print on the contract and understand the terms before you buy.

Reporting Scams (Spotted a Scam or Worrried You've Been Compromised?)

Contact Us At: (888) 847-8328
Forward the email or text to contactus@lookoutcu.com so we can look into it on our end.
Report the scam to the BBB Scam Tracker and the government via the FTC ReportFraud site.
You may also want to report scammers directly to the FBI.