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Contact UsPhone Numbers
Phone: (208) 235-7100
Toll-Free: (888) 847-8328
Main fax: (208) 233-1729Mailing Address
Lookout Credit Union
275 S. 5th Ave., Suite 210
Pocatello, ID 83201ABA Routing or Transit Number
324173639
Contact

Other Contact Information
Lost or Stolen Debit Card:
Toll Free: 1-844-675-4777
Debit Card PIN Change/Reset or Activation :
Toll Free: 1-866-762-0558
Dispute Initiation Debit Card:
Toll Free: 1-844-675-4804
Credit Card Activation
Toll Free: 1-844-234-4944
Lost or Stolen Credit Card:
Toll Free: 1-800-449-7728, dial zero for assistance
Branch Contact Information
See the Locations page for branch phone numbers, addresses, and hours of operation.
Digital Branch Hours (Member Contact Center)
Chat | Audio (Through Computer) | Phone
Monday - Friday: 9:00am - 5:00pm
Saturday: 10:00am - 2:00pm
Online Message Service Available 24/7
*Digital branch services are based on representative availability.
Contact Supervisory Committee
The supervisory committee is a panel that operates independently of the board of directors. Among its many roles is serving as the liaison between the membership and management of the credit union.
Correspondences can be sent directly to the supervisory committee via the form below. All such communication is reviewed by members of the supervisory committee as well as the executive management team and will be acted on accordingly.
Message Form
Use the message form below for general inquiries. For security reasons, it shouldn't be used for sending specific account or personal details, like account numbers or passwords. If you need assistance with a specific account, please call us.
Holiday Schedule
Lookout Credit Union locations will be closed to observe the below holidays. During these times, anytime access is available through Online Banking, Mobile Banking, and Joy.
- New Year's Day - Thursday, January 1, 2026
- Martin Luther King, Jr. Day - Monday, January 19, 2026
- President's Day - Monday, February 16, 2026
- Memorial Day - Monday, May 25, 2026
- Juneteenth National Independence Day - Friday, June 19, 2026
- Independence Day - Friday & Saturday, July 3-4, 2026
- Labor Day - Monday, September 7, 2026
- Federal Holiday - Monday, October 12, 2026
- Veterans Day - Wednesday, November 11, 2026
- Thanksgiving Day - Thursday, November 26, and Friday, November 27, 2026
- Christmas Eve Closure 2pm | Christmas Day - Friday, December 25, 2026